Reviews
Nothing makes us happier than happy patients.
See what families like yours have to say about our dental care.
Review Summary
5★
52
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52 reviews
Donna Cavey
Dr. Phil and Emily were so patient and kind. I'm a person that has had real trauma from bad experiences at the dentist. BUT this was the best visit ever!!! I did not feel the needles. Dr. Phil really helped me!! He is a great listener and explains in details to what I need to feel less scared. He... more »
Dr. Phil and Emily were so patient and kind. I'm a person that has had real trauma from bad experiences at the dentist. BUT this was the best visit ever!!! I did not feel the needles. Dr. Phil really helped me!! He is a great listener and explains in details to what I need to feel less scared. He removed the tooth that had the infection that was going thru my bloodstream. I was sick for weeks. 1 day post removal and I feel better already. Next trip to Dr. Phil, I am getting my teeth fixed. At my age (retired) it's time to smile. The office staff are pleasant and very nice.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Amanda Vaughn
Dr. Phil and his ladies at his office are so kind they do awesome work
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Aalijah
Every time I go in for a cleaning or what have you I’m met with the sweetest people ever! Always so so nice and do an amazing job. Last time I went in to pick up my mouth guard and when I left the hygienist offered me the mold of my teeth used to make it. I was so tickled lol obviously I took... more »
Every time I go in for a cleaning or what have you I’m met with the sweetest people ever! Always so so nice and do an amazing job. Last time I went in to pick up my mouth guard and when I left the hygienist offered me the mold of my teeth used to make it. I was so tickled lol obviously I took it:). Thanks for always being so helpful and kind.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Brian Sies
They was very nice in there everybody was the dentist was very understanding so is the assistant very good place to go
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Shirley Gibson
They had a smile on their face full time we was there when we could see their face LOL they did extremely good job very professional
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Heidi Schein
I take my daughter here who struggles with really bad anxiety especially around dental work. If your child is nervous this is where you want to take them! They were hands down phenomenal!! Talked her through every step they took and were beyond kind even when she was anxious over nothing! They made... more »
I take my daughter here who struggles with really bad anxiety especially around dental work. If your child is nervous this is where you want to take them! They were hands down phenomenal!! Talked her through every step they took and were beyond kind even when she was anxious over nothing! They made sure we were both comfortable. We are always greeted with smiles and treated with respect! They are not judgmental which meant the world because as most moms know we are always hardest on ourselves as it is! I left feeling extremely grateful and at ease knowing we’d found her forever Dentist! Thank you all so much!!!
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Heidi Schein
I take my daughter here who struggles with really bad anxiety especially around dental work. If your child is nervous this is where you want to take them! They were hands down phenomenal!! Talked her through every step they took and were beyond kind even when she was anxious over nothing! They... more »
I take my daughter here who struggles with really bad anxiety especially around dental work. If your child is nervous this is where you want to take them! They were hands down phenomenal!! Talked her through every step they took and were beyond kind even when she was anxious over nothing! They made sure we were both comfortable I left feeling extremely grateful and at ease knowing we’ve found her forever Dentist! Thank you all so much!!!
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Kendra gatlin
I love this office they are soo nice it’s so clean and they fixed my tooth for me
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Traci Howell
Dr. Phil is awesome! Thank you!
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Traci Howell
You guys are amazing!!! The staff makes you feel comfortable and cared for!!!
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
madison melvan
very nice and gentle with me compared to the others i’ve been to, 100% recommend lancaster family dental!
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Lila
Great experience, short wait time, quick but not rushed and friendly staff
Practice Response:
At our practice, every experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Kim
Dr. Phil is amazing and always takes great care of my family. We love ALL the staff!
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Deann Hurst
I have always had a big fear of coming to the dentist. When I came Bailey made me feel very welcomed and comfortable . She listened , didn’t judge and honestly has made my entire experience way better. I have been coming regularly now and getting all the work done I need to get without having... more »
I have always had a big fear of coming to the dentist. When I came Bailey made me feel very welcomed and comfortable . She listened , didn’t judge and honestly has made my entire experience way better. I have been coming regularly now and getting all the work done I need to get without having anxiety like before . She is seriously THE BEST !! I 10/10 recommend her each and every time !!! Dr.Phil is also pretty amazing and has helped me feel more confident and I know once they are done with all the work I will absolutely feel 100% like a new person . Very blessed for this facility and the amazing people that work there .
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
DeAnn Kirkwood
Practice Response:
Thank you! We love hearing from patients who are happy with our care and services!
Tesla
Dr. Phil was absolutely amazing. He & his dental assistant, Melissa, stayed well after everyone else went home just to make sure my dental work was done beautifully. He even re-did the finish on my filling two different times to make it look even better. He went above and beyond. Even took the... more »
Dr. Phil was absolutely amazing. He & his dental assistant, Melissa, stayed well after everyone else went home just to make sure my dental work was done beautifully. He even re-did the finish on my filling two different times to make it look even better. He went above and beyond. Even took the extra time to make a temporary crown that only stays in two weeks look perfect.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Samantha Young
The kids and I went for a cleaning at the beginning of the month and everything went well 😊 I went again today for a filling and it’s was fast, easy, pain free and the staff is super friendly
Practice Response:
At our practice, every experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
John R Arthurs
I was made to feel like I mattered there and made to feel very comfortable for someone that is uncomfortable at a dentist office. Can't wait to see my smile when they are finished.
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Julie Brown
Great, made my son feel comfortable. Everyone was nice
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Jules itsasecret
My son says they were nice and quick. I didn't see the dentist as my son is 14 and went in by himself but I just asked him what he thought and that was what he said. He also said he'd rather stay with this office only, in the future.
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Macey
The dentist I had was so sweet. He listened to my concerns and made me feel heard. And involved in the process. 10/10!!!
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Hippypumpkins
I absolutely love going to the dentist now. My teeth had been neglected for a few years, out of fear of the dentist. I had so much anxiety my first appointment. But very quickly realized this office felt so friendly and welcoming. Everyone is so pleasant. If I was ever in pain Dr. Phil would make... more »
I absolutely love going to the dentist now. My teeth had been neglected for a few years, out of fear of the dentist. I had so much anxiety my first appointment. But very quickly realized this office felt so friendly and welcoming. Everyone is so pleasant. If I was ever in pain Dr. Phil would make sure I was numbed up good so I wouldn't be uncomfortable. I am coming close to the end of my treatment with them. And im so thankful I chose this office! I cant recommend them enough. Im actually so proud of my smile now.
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Mary Ferebee
Best dentist I’ve been to my whole life. Everyone has been so kind to me at each of my visits. I got my wisdom teeth out by another office and ended up coming back here for a check up and it was simply compacted food and they were so kind. Had my 3 year old with me as no one could watch him for... more »
Best dentist I’ve been to my whole life. Everyone has been so kind to me at each of my visits. I got my wisdom teeth out by another office and ended up coming back here for a check up and it was simply compacted food and they were so kind. Had my 3 year old with me as no one could watch him for me and they were so nice to him too. My second appointment there I got 6 fillings in my front teeth and they did amazing at keeping me comfortable and working with my anxiety. I will forever keep coming back and recommending these doctors to everyone!
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Jordan Justice
I haven’t been to a dentist in a while, Dr. Phil and Bailey made me feel right at home! Very positive environment. So happy to have found Lancaster Family Dental! Highly highly recommended!
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Kechelle Sayles
Everyone was so kind. Was great at explaining everything to me and answered all my questions with great knowledge… i left feeling confident and happy
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Roger Jenkins
Explained everything to me and got me in very quickly
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Маргарита Колесник
My husband and I have been visiting Dr. Phil, and we are extremely satisfied. We truly like the clinic and the overall atmosphere. Dr. Phil is a highly competent and professional dentist who clearly knows his work very well. The staff is wonderful — polite, friendly, welcoming, and very... more »
My husband and I have been visiting Dr. Phil, and we are extremely satisfied. We truly like the clinic and the overall atmosphere. Dr. Phil is a highly competent and professional dentist who clearly knows his work very well. The staff is wonderful — polite, friendly, welcoming, and very professional. It is always a pleasure for us to come here. If we could give more than five stars, we definitely would.
Practice Response:
At our practice, every experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Austin Stemen
Practice Response:
Thanks for the support. Patient well-being is our top priority!
Brianna Ratay
Dr Phil and his team are amazing ! Couldn’t be happier with the results ! I was weary and super nervous and they really made me comfortable and treated me so good ! Highly recommend Dr Phil and his team to anyone in the surrounding areas! Thank you guys again !
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Carmela Bennett
Had a great experience here with my daughters dental work. The hygienist was gentle and professional and Dr. Phil was great.
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Aquamarie Kesterson
Dr.phil and staff were amazing, kind, and understanding. I previously had to have teeth on my top left filled 2 times by two separate dentists and my teeth were so sensitive and sore I couldn't eat on that side of my mouth for months, not only that the other dentists didnt numb me all the way when... more »
Dr.phil and staff were amazing, kind, and understanding. I previously had to have teeth on my top left filled 2 times by two separate dentists and my teeth were so sensitive and sore I couldn't eat on that side of my mouth for months, not only that the other dentists didnt numb me all the way when they did my fillings so I felt everything. But Dr. Phil and his dental assistant made sure I was as comfortable as possible and made sure I didn't feel any thing at all. I now can eat agian on my left side of my mouth finally. I highly recommend Dr. Phil and his amazing team, will definitely continue going to him.
Practice Response:
We are so thankful for this amazing review. Providing patient-centered care is at the heart of everything we do, and the support means so much to us.
Audrey Grammel
Dr. Phil always treats me with such respect. He is always honest with me and tells it straight up.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Staci Snyder
Practice Response:
Thank you! We love hearing from patients who are happy with our care and services!
Brooke Williams
This place is amazing. From the staff to the Dr. Truly a family environment.
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Kimber
Dr.Phil and Erica were so kind and patient with me. They both kept apologizing to me and making sure I was okay. Ive never had a root canal done before and they both were awesome during my procedure.
Practice Response:
We feel truly privileged to care for our wonderful patients. Thanks so much for a great review!
Keri Dingus
Dr. Phil is hands down the best dentist I’ve ever had! He’s professional, gentle, and explains everything in a way that makes you feel completely at ease. The whole staff is friendly and welcoming, and the office is spotless. If you’re looking for a dentist you can actually look forward to... more »
Dr. Phil is hands down the best dentist I’ve ever had! He’s professional, gentle, and explains everything in a way that makes you feel completely at ease. The whole staff is friendly and welcoming, and the office is spotless. If you’re looking for a dentist you can actually look forward to seeing, Dr. Phil is the one!
Practice Response:
Thank you for the thoughtful feedback! We’re committed to making every patient feel appreciated, and we’re grateful for insight that helps us enhance our care and services!
Zach Spellman
Practice Response:
Thanks for the support. Patient well-being is our top priority!
Gray Gray
Amazing staff! Everyone was professional and kind! Dr. Phil is the best!!! I highly recommend this place to anyone who needs dental care!
Practice Response:
Kind reviews warm our hearts. Providing personalized care is our mission, and we’re so happy to know our patients feel cared for.
Ashley Bell
Dr. Phil Krayterman and his staff are very personable and kind. Explained dental procedures very thoroughly and patiently. Office was clean and very organized. As someone with major fear of dentist, i feel returning will be less difficult for me next time.
Practice Response:
At our practice, every experience matters. Hearing that we exceeded expectations is so rewarding. Thank you for a heartfelt review!
Donna
Really nice workers. Dentist was right on time. Very polite.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Macie Funk
After struggling for years with my dental experiences and teeth, Dr. Phil and his crew were finally able to help. Dr. Phil and his crew are kind and knowledgeable. They make you feel comfortable and offer a welcoming environment. I am often scared to go to the dentist and have anxiety about it,... more »
After struggling for years with my dental experiences and teeth, Dr. Phil and his crew were finally able to help. Dr. Phil and his crew are kind and knowledgeable. They make you feel comfortable and offer a welcoming environment. I am often scared to go to the dentist and have anxiety about it, there was absolutely no judgement and Dr. Phil was honest and patient when explaining things and next steps!
I am very happy to have found this office and recommend it to everyone!
Practice Response:
This recommendation means the world to us. We approach every treatment plan with our patients' needs in mind, and we’re so thankful for the confidence in our care.
Melissa Warrix
This was mine and my husband’s first visit and we really felt like we found our new dentist. Dr. Krayterman and his staff are very personable, down to earth and they make you feel comfortable. My husband doesn’t like going to the dentist he always feels like he’s being judged and he... more »
This was mine and my husband’s first visit and we really felt like we found our new dentist. Dr. Krayterman and his staff are very personable, down to earth and they make you feel comfortable. My husband doesn’t like going to the dentist he always feels like he’s being judged and he definitely didn’t feel that way here. If you are looking for a new dentist I’d definitely recommend them.
Practice Response:
Such kind words remind us why we strive to build long-term relationships with every patient and give personalized service. Thank you for writing with feedback!
Taylor Starlin
I had started having some issues with my teeth and needed to establish care at a new dentist. Dr. Phil was absolutely amazing and honest with how to proceed next with my teeth. Very professional and clean office as well.
Practice Response:
Thank you for sharing this experience! We deeply value the trust our patients place in us and are grateful for the opportunity to provide compassionate care.
Shanda Moore
Wow.
What an amazing dentist and staff.Everyone was so willing to help and took care of all of my son's needs.
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
David johnson
Excellent..very happy to have found this dentist and staff. I will be sending all my family members there.. very happy 😊
Practice Response:
The confidence in our dental care team means everything to us. Thanks for letting us know how it went!
Allison Holt
Dr Phil and his crew are all amazing and personable. Absolutely wonderful with children
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Allison H
Dr Phil and his staff are all amazing! Very personable! And great with kids.
Practice Response:
We appreciate the review and the opportunity to assist our patients on their oral health care journey. It’s our honor to be there for our amazing patients!
Noah Biegger
What a lovely ambiance with young, experienced professionals. Will definitely recommend to others in the area!
Practice Response:
Thank you for reviewing our office. We appreciate the opportunity to treat our fantastic patients and we are grateful for the confidence in our team.
Jack Richardson
Dr. Phil is the best of the best!
Practice Response:
We strive to be a dental care provider of choice. Thank you for sharing!
Dan Sarro
It’s very natural to fear the doctor. I have ever since I was young. Never thought I’d see the day where this fear goes away. However, that day has come! This practice does everything in their power to make you comfortable. I went in for a simple cleaning and my wife told me she could see her... more »
It’s very natural to fear the doctor. I have ever since I was young. Never thought I’d see the day where this fear goes away. However, that day has come! This practice does everything in their power to make you comfortable. I went in for a simple cleaning and my wife told me she could see her reflection in my teeth! Dr. Krayterman is one of a kind. A true professional in every sense of the word. Highly recommend!
Practice Response:
We take pride in our services and treatment options, and we love to know when patients are pleased with the results. Thanks for sharing with us!
Marcus DiAmbrosio
Dr. Krayterman is great!! I had a filling and he did an amazing job. He listened to my questions and concerns. And answered everything I was concerned about. He is very knowledgeable with a great sense of humor. His staff is also awesome!! I would recommend to anyone looking for an dentist.
Practice Response:
Hearing back from our patients is really important to us, so we deeply appreciate the feedback. Thank you for taking the time to share with us, and have a wonderful day!
Alex Malof
I had been looking for a new dentist and got paired up with Dr. Phil. He did a great job and was very friendly. He put me at ease since going to the dentist can be stressful for some and made it a pleasant experience! Definitely would recommend !
Practice Response:
Thanks for the feedback. We are committed to each and every patient experience!
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